Conditions

1. General Terms and Conditions 

We are Baviette Group GmbH, Bahnhofstr. 112, 25451 Quickborn. You can reach us by phone at  +49 4323 9891873, Monday to Saturday from 9:00 AM to 6:00 PM, or by email at info(at)baviette.com. 

1.2 For your orders in our online shop, only the following General Terms and Conditions of www.baviette.com in their version valid at the time of the order shall apply. Deviating terms and conditions shall not apply.

1.3 Purchases in our online shop are possible from the age of 16. Our offers are aimed at customers in Germany; we make our offers available to customers with residence or business premises in the EEA under the same conditions due to the EU Geoblocking Regulation (Regulation (EU) 2018/302); the same applies to customers with residence or business premises in Switzerland.

1.4 Our offers are aimed at consumers within the meaning of § 13 BGB. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. An indication of this is, for example, orders in quantities exceeding normal household amounts. We reject these. In the following, these are referred to as "customers"/"private customers" or "consumers".

1.5 In addition, we also sell to entrepreneurs, i.e., a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity (§ 14 BGB). These General Terms and Conditions also apply to entrepreneurs, under partially deviating conditions, which will be indicated separately. In the following, these are referred to as "business customers".

By clicking the "Buy now" button, you place a binding order for the items in your shopping cart. We will confirm receipt of your order immediately by email after you have submitted the order. A binding contract is concluded upon receipt of the order confirmation. Please note that for prepayment (reservation), the ordered goods will only be delivered once we have received the full purchase amount and any shipping costs. Therefore, we ask you to transfer the purchase price immediately after receiving the order confirmation, but no later than within 7 days.

1.4 You agree to the assignment of the seller's claims for payment of the purchase price to third parties, in particular to Baviette Payments GmbH.

1.5 If you decide on the order summary page to offset the CO2 footprint of your order, this will become part of the contract for your order. You will be informed about the amount of the contribution on the order summary page before concluding the contract.

1.6 Please note that we are exceptionally not obliged to deliver the ordered goods if we have duly ordered the goods but have not been supplied correctly or on time (congruent hedging transaction). A further prerequisite is that we are not responsible for the non-availability of the goods and have informed you of this circumstance without delay. Furthermore, we must not have assumed the procurement risk for the ordered goods. In the event of a corresponding non-availability of the goods, we will immediately refund any payments already made.

1.7 We do not assume any procurement risk for ordered goods (procurement risk). This also applies to orders of goods that are only made on the basis of a description and illustrations in the online shop. We are only obliged to deliver the goods from our existing stock and the goods ordered from our suppliers, provided that these deliveries are made without fault on our part. Should the goods not be available from our suppliers, we reserve the right to withdraw from the delivery obligation. In this case, we will inform you immediately about the unavailability and refund any consideration already provided without delay.

1.8 The delivery time is indicated on the respective offer page. If no information on delivery time is provided, the standard delivery time is 3-5 working days from the day after order confirmation. Please note that no deliveries are made on Sundays and public holidays.

1.9 The shipping costs will be clearly communicated to you before the completion of the purchase process. For orders within Germany, we offer free shipping from a certain order value. For deliveries outside Germany, additional shipping costs may apply, which will be communicated clearly and comprehensibly before the conclusion of the contract.

1.10 Online Dispute Resolution. The European Commission provides a platform for online dispute resolution (OS), which you can find at the following link:
https://ec.europa.eu/consumers/odr.
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

1.11 You have the right to withdraw from the contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g., a letter sent by post, fax).